Summarise a user interview without losing context
Stop taking frantic notes while trying to conduct empathic user interviews. Let CHELA record the session, transcribe the feedback, and automatically synthesize feature requests, UX issues, and core pain points.
Turn Talk into TasksYour Best Product Ideas Come From Customer Conversations
Every user interview is a goldmine of product insights—pain points, feature requests, workflow context, and unmet needs. But those insights are only valuable if you can find them again. Scattered notes across documents, vague memories of "what that user said," and rushed summaries lose the nuance that makes research powerful.
When stakeholders ask "what are users saying about X?" you shouldn't have to dig through 50 documents or rely on memory. You need instant access to every relevant quote, organized by theme, with the original context just a click away.
Why Chela for PMs? Because your roadmap should be built on real user voice, not half-remembered conversations. Capture every interview, search across your entire research corpus, and make data-driven product decisions with confidence.
Compare the complete workflow
| What to check | Chela workflow | When comparing another tool |
|---|---|---|
| Capture | Record a note you choose to save | Check the recording sources and plan limits |
| Review | Read the processed note and correct important details | Try the same sample and inspect the output |
| Retrieval | Ask about the notes you recorded | Test a real question and check its source |
| Privacy | Read the current privacy policy and app controls | Compare storage, processing and deletion terms |
Meeting & Strategy Logs
Action items assigned to Sarah and Mike...
"We need to prioritize the new API endpoint for the beta launch."
Thoughts on sprint velocity and bottlenecks...
Total Recall for Your Work Life.
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"What did the client say about the budget?"
Search for "client name" or "budget" three weeks later and find the exact audio clip.
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Turn rambling into reports.
Chela structures your unstructured thoughts into clear, readable notes and action items.
Frequently Asked Questions
Can it track similar feedback across multiple interviews?
Yes. By using our semantic search, you can ask your voice library, "What did users say about the new navigation?" and pull quotes from 10 different interviews after processing.
Does it work with Zoom and Google Meet?
You can upload the audio files from your video conferencing recordings directly to CHELA for instant analysis and summarization.
Can I export the notes to Notion or Jira?
Chela supports exporting an individual note as PDF. Review the note first, and check the export options available in your installed version. This does not promise Markdown downloads, bulk exports or automatic synchronisation with Notion or Obsidian.
Will it capture the exact wording of a user's complaint?
Yes, alongside the summary, you get a highly accurate word-for-word transcript. You can easily highlight the exact quote a user said to defend a product decision.
Related interview guide
Keep interviewer and participant quotes separate
Reliable research summaries start with clear speaker attribution. Learn how AI transcribes both interviewer and candidate, including diarization limits and recording practices.
Work smarter, not harder.
Transform your voice into your most powerful productivity tool.
Download ChelaWhat to check before relying on it
Chela does not automatically validate a product hypothesis, assign sentiment reliably or sync research findings to a repository. Keep evidence and conclusions distinguishable.
Choose how you want to use Chela
Free accounts include manual task creation and metric tracking. Voice notes require a paid plan. See the app for current subscription limits and regional prices.
Explore related workflows: all guides · app comparisons · reflection and routines